Transform Returns into Revenue with MiDAS Enterprise
Automate reverse logistics workflows with an intelligent, enterprise-grade lifecycle management platform.
MiDAS is an AI-powered reverse logistics software platform that standardizes returns, automates operational decisions, and maximizes recovery value with end-to-end visibility and serial-level traceability.
EVERY STAGE. EVERY DECISION. ZERO GUESSWORK.
How MiDAS Works
One unified platform. Real-time visibility from intake to resale with AI making the decision at every handoff.
PURPOSE-BUILT FOR REVERSE LOGISTICS
Core Capabilities
Workflow Automation
Configurable business rules automate every decision point in the reverse logistics process, replacing manual judgment calls with consistent, repeatable, auditable outcomes.
AI-Driven Value Recovery
Intelligent disposition logic weighs condition against market value to recommend repair, refurbishment, resale, or recycling for maximum recovered value.
Serial-Level Traceability
Every asset is tracked individually from intake to final disposition, giving enterprises complete visibility and accountability across sites and programs.
Secure Data Management
Certified, auditable data sanitization is built into the workflow, ensuring compliance and chain-of-custody for every device that passes through.
Role-Based Access
Granular permissions separate clients, programs, and facilities, enabling secure multi-tenant operations without slowing down collaboration across teams.
Reporting & Analytics
Real-time dashboards surface throughput, SLA performance, and recovery value, turning operational data into decisions leaders can act on immediately.
Enterprise Integration
Connects seamlessly with existing ERP and WMS systems, extending rather than replacing the infrastructure enterprises already rely on.
Rules & Exceptions
Automate decision making with configurable business rules that adapt to your operations. Define routing logic, enforce standard operating procedures (SOPs), and manage exceptions without relying on custom development or code changes.
PRODUCT SUITE
Transform Reverse Logistics with AI-Powered Solutions
Discover the complete MiDAS Enterprise product suite built to automate operations, improve visibility, and maximize business performance across every stage of the asset lifecycle.
Rule Editor
TruReturn
Receiving
Portal
TruBuy
Hummingbird
Reporting
Central
mPOD
TruChk
INTEGRATIONS
Integrate MiDAS with Your Enterprise Ecosystem
Connect ERP, WMS, carriers, marketplaces, and enterprise applications through secure, scalable integrations built for modern businesses.
ERP/WMS
Manhattan
BlueYonder
SAP
Oracle
Marketplaces
Bstock
eBay
Swappa
Amazon
Carriers
FedEx
UPS
Automation
Sortation
ASRS
Packaging Automation
Robotics Stations
Protocols & Formats
Webhooks
SFTP File Exchange
API
AS2 + EDI/XML
Secure uploads
INDUSTRY SOLUTIONS
INDUSTRY SOLUTIONS
Solutions by Industry
Tailored workflows for your product category and compliance requirements.
Consumer Electronics
Healthcare
Mobility
Retail
Consumer Electronics
Handle high volume serialized returns with intelligent automation, AI driven condition scoring, and end to end traceability. MiDAS streamlines grading, data sanitization, repair, and resale to maximize recovery at scale. Grade, wipe, and resell high volume returns with consistent, AI-driven condition scoring at scale.
What We Solve
- High-volume serialized returns
- Complex SKU diversity
- Strict OEM compliance
- Manual grading and routing
Healthcare
Recover medical devices and equipment with complete chain of custody, serialized traceability, and compliance-ready workflows. MiDAS helps automate returns, recalls, and recovery while maintaining audit readiness at every stage.
What We Solve
- Regulatory compliance
- Chain of custody
- Fragmented operations
- Manual documentation
Mobility
Accelerate trade-ins, upgrades, and device returns with intelligent automation, certified data erasure, and AI-driven grading. MiDAS transforms phones, tablets, laptops, and wearables into high-value resale inventory with speed and precision.
What We Solve
- Rapid value depreciation
- Serial & IMEI tracking
- Complex device grading
- Data security compliance
Retail
Process retail returns faster with intelligent automation. MiDAS helps retailers restock inventory quickly, recover more value from returned products, and reduce operational costs by streamlining every stage of the returns process.
What We Solve
- Slow return cycles
- Inconsistent grading
- Limited visibility
- Refund leakage
INDUSTRY SOLUTIONS
Solutions by Industry
Tailored workflows for your product category and compliance requirements.
Consumer Electronics
Healthcare
Mobility
Retail
Consumer Electronics
Handle high volume serialized returns with intelligent automation, AI driven condition scoring, and end to end traceability. MiDAS streamlines grading, data sanitization, repair, and resale to maximize recovery at scale. Grade, wipe, and resell high volume returns with consistent, AI-driven condition scoring at scale.
What We Solve
- High-volume serialized returns
- Complex SKU diversity
- Strict OEM compliance
- Manual grading and routing
Healthcare
Recover medical devices and equipment with complete chain of custody, serialized traceability, and compliance-ready workflows. MiDAS helps automate returns, recalls, and recovery while maintaining audit readiness at every stage.
What We Solve
- Regulatory compliance
- Chain of custody
- Fragmented operations
- Manual documentation
Mobility
Accelerate trade-ins, upgrades, and device returns with intelligent automation, certified data erasure, and AI-driven grading. MiDAS transforms phones, tablets, laptops, and wearables into high-value resale inventory with speed and precision.
What We Solve
- Rapid value depreciation
- Serial & IMEI tracking
- Complex device grading
- Data security compliance
Retail
Process retail returns faster with intelligent automation. MiDAS helps retailers restock inventory quickly, recover more value from returned products, and reduce operational costs by streamlining every stage of the returns process.
What We Solve
- Slow return cycles
- Inconsistent grading
- Limited visibility
- Refund leakage
Proven Results Across Industries
Real outcomes from operators running MiDAS in production.
CONSUMER ELECTRONICS
Faster Processing TAT
Multi-Site 3PL Operator
CORPORATE ELECTRONICS
Shrink Reduction
Enterprise ITAD Provider
CONSUMER ELECTRONICS
Operational Efficiency
Multi-Brand Returns Hub
Designed for Enterprise Operations
Whether you’re managing a warehouse, directing operations, or setting enterprise strategy.
Operations
3PL + ITAD + Repair + Returns
I Operate Reverse Logistics
3PLs, ITADs, Repair or Return Centers
Run multi-client operations with real-time visibility, automated workflows, and unified data across your network.
Retail & OEMs
Network Control
I'm a Brand / OEM / Retailer
Electronics, Retail, Mobility, Healthcare
Gain complete visibility and control over your reverse logistics network. Set standards, monitor compliance, and optimize recovery value.
FAQ
Frequently Asked Questions
MiDAS covers RMS needs, but it is positioned as reverse operations execution (shop-floor control)—the system that runs intake, receiving, grading/testing, wipe, routing, recommerce, and analytics at the unit level.
Yes. MiDAS Enterprise can be configured to match your workflows, business rules, integrations, and operational requirements.
Contact our team or request a personalized demo to discover how MiDAS Enterprise can transform your operations.
Yes. MiDAS Enterprise integrates with leading ERP, WMS, carriers, marketplaces, and enterprise applications to ensure seamless data flow across your operations.
By automating inspections, grading, routing, repairs, refurbishment, and resale, MiDAS helps maximize asset recovery while reducing processing time and operational costs.
